Privacy Policy

1. Information We Collect

We collect information in three primary ways:

A. Information You Provide Directly

When you:

• Purchase products
• Join our email list
• Apply for a retreat
• Submit a contact form
• Participate in promotions
• Communicate with us

We may collect:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed by third-party providers)
• Application responses
• Any other information you voluntarily provide

We collect only what is reasonably necessary to fulfill the transaction or interaction.

When you enter your email on our quiz, meditation, or altar pages, it is sent from our server to Kit, our email provider, so we can send what you asked for and occasional updates. You can unsubscribe from any email at any time.

B. Automatically Collected Data

When you visit our site, we may automatically collect:

• IP address
• Device identifiers
• Browser type
• Operating system
• Pages visited
• Time and date of visits
• Referring URL

This data helps us maintain performance, security, and analytics insight.

C. Cookies and Tracking Technologies

We use:

• Essential cookies
• Performance cookies
• Google Analytics, to understand how visitors use the site
• Microsoft Clarity, which records anonymized sessions (clicks, scrolling, and mouse movement) and produces heatmaps so we can improve the site
• Meta Pixel and Meta Conversions API, to measure and deliver ads on Facebook and Instagram
• TikTok Pixel, to measure and deliver ads on TikTok

These tools may track activity to improve user experience and measure marketing effectiveness. They currently load for all visitors to this site.

D. Advanced Matching

We use advanced matching features offered by TikTok and Meta. When you enter information such as your email address, phone number, name, or address on our site or at checkout, that information may be hashed (converted into a coded form that does not show the original value) and shared with TikTok and Meta. They use it to match your activity to an account on their platforms so we can measure ad results and reach relevant audiences. Meta Conversions API sends similar event data from our store's servers directly to Meta.

E. Your Choices

You can control or disable cookies through your browser settings. Certain features may not function without them. You can also manage ad preferences in your Meta and TikTok account settings, opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, or contact us to exercise the rights described below.

2. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or other jurisdictions governed by GDPR-style laws, we process your personal data under one or more of the following lawful bases:

• Contractual Necessity - to fulfill purchases, deliver products, or provide services
• Consent - when you opt into email marketing or cookies
• Legitimate Interest - to improve website functionality, prevent fraud, and operate our business
• Legal Obligation - when required to comply with applicable law

You may withdraw consent at any time where processing is based on consent.

3. How We Use Your Information

We use your information to:

• Process transactions
• Deliver products
• Provide customer support
• When you opt into our email list, send newsletters and updates
• Respond to inquiries
• Improve website functionality
• Market relevant offerings (where legally permitted)
• Comply with legal obligations

We do not sell or rent your personal information.

We do not trade your data for profit.

We use it solely to operate and grow our offerings in alignment with your consent and applicable law.

4. Data Sharing and Third Parties

We may share personal data with trusted service providers necessary to operate our business, including:

• Payment processors (e.g., Stripe, Shopify Payments)
• Email service providers (e.g., Kit or similar CRM platforms)
• Shipping providers
• Website hosting providers
• Analytics platforms
• Advertising networks

These third parties are contractually obligated to protect your data and may only use it for specified purposes.

We do not authorize service providers to use your information for their own marketing purposes. Advertising platforms (Meta and TikTok) process data received through their pixels and advanced matching under their own privacy policies, which may include using it to improve their ad services.

5. International Data Transfers

We are based in the United States. If you access our services from outside the U.S., your data may be transferred to and processed in the United States.

Where required by law, we rely on:

• Standard Contractual Clauses (SCCs)
• Other legally recognized safeguards

By using our services, you acknowledge and consent to such transfers where applicable.

6. Data Retention

We retain personal data only as long as necessary to:

• Fulfill transactions
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When data is no longer required, it is securely deleted or anonymized.

7. Your Rights (GDPR + CCPA)

Depending on your location, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Opt out of certain data sharing

To exercise your rights, contact: squawk@wildmessengers.com

We will respond within the time required by applicable law.

We may request identity verification before fulfilling requests.

We do not discriminate against individuals who exercise privacy rights.

8. California Privacy Rights

If you are a California resident, you have the right to:

• Know what personal information is collected
• Request deletion
• Request correction
• Opt out of "sharing" for cross-context behavioral advertising

To submit a request, contact: squawk@wildmessengers.com

9. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your data.

However, no method of transmission over the internet is completely secure. You provide information at your own risk.

10. Children's Privacy

Our website and offerings are not directed to children under 13.

We do not knowingly collect personal information from children.

If we learn that such information has been collected, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

When we do, we will revise the "Last Updated" date above.

Continued use of the site after changes are posted constitutes acceptance of those changes.

12. Contact Us

Email: squawk@wildmessengers.com